In this follow-up to his post from last year titled “Talk With It,” ICIC Director of AI Initiatives Dobbin Bookman expands on the evolution of AI from a conversational tool into a practical operating system for small businesses. Drawing on his work with entrepreneurs and business owners nationwide, Dobbin introduces “The 12 Power Moves,” a framework designed to help organizations move beyond basic prompting and embed AI into daily workflows, decision-making, and operations.  Read More

As the recipient of the FedEx Champion of Global Entrepreneurship Award, Liaisons Corporation exemplifies the power of purpose-driven entrepreneurship to create lasting economic and community impact. Presented through ICIC’s IC100 Awards, the recognition honors businesses that reflect FedEx’s commitment to global connectivity, diversity, and opportunity creation. Through its work connecting businesses, artists, cultural institutions, and destinations around the world, Liaisons has demonstrated how relationship-driven growth can strengthen both local communities and global partnerships. Founder and CEO Susanne Birbragher’s vision of “building bridges” underscores key lessons in authentic collaboration, inclusive leadership, and the value of culturally grounded experiences in building resilient businesses. Read More