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The second pillar of the ICCC program, Webinars, are virtual learning sessions that complement and deepen what participants learn at the Opening Seminar. ICCC webinars are 30 to 60-minute-long virtual presentations led by experienced practitioners that cover topics that are customized to growth challenges of the cohort.

The webinars can be watched live or from the archive at any point after they’ve been recorded, and so participants can listen to the presentations on their own time from the office or at home.

“This was by far one of the best webinars that I have attended. The content was great and the resources provided can be implemented immediately.” 

Jamerson Strategic Consulting, 2018 ICCC Memphis Participant

Are you a subject matter expert that would like to share knowledge about business practices you’re passionate about? Fill out the ICCC Webinar Presenter Interest Form here!

Upcoming Webinars

In Partnership with M&T Bank, ICCC will be hosting four Spanish language webinars, covering a wide range of topics to help businesses of all sizes achieve their goals.

Serie de seminarios web para pequeñas empresas | Small Business Webinar Series
En colaboración con M&T Bank, ICCC ofrecerá cuatro seminarios web en español sobre diversos temas diseñados para ayudar a propietarios de pequeños negocios a alcanzar sus objetivos.

Ventas y marketing | Sales and Marketing
Jueves 8 de octubre de 2026 | 1:00 p. m. ET | Zoom

Estrategias prácticas para encontrar y mantener clientes, incluyendo cómo llegar tanto a mercados de habla hispana como inglesa.

Acceso a capital para propietarios de pequeños negocios | Capital Access For Business Owners
Jueves 22 de octubre de 2026 | 1:00 p. m. ET | Zoom

Descubra qué buscan los prestamistas y qué fuentes de capital pueden ser adecuadas para la etapa de crecimiento de su negocio. Este panel ofrecerá información sobre recursos para empresas propiedad de inmigrantes, así como orientación en vivo sobre acceso a capital por parte de banqueros de M&T.

Inteligencia Artificial (IA) para pequeñas empresas | AI For Small Business
Jueves 5 de noviembre de 2026 | 1:00 p. m. ET | Zoom

¿Cómo puede la IA ayudarle a ahorrar tiempo en su pequeño negocio? En un campo que cambia rápidamente, es importante mantenerse informado para mantenerse a la vanguardia. Conozca cómo un empresario de ICIC está utilizando la IA en su negocio, qué herramientas recomienda para comenzar y qué errores evitar.

Estrategias de salida y planificación de la sucesión | Exit Strategies and Succession Planning
Jueves 19 de noviembre de 2026 | 1:00 p. m. ET | Zoom

Ya sea que esté considerando vender su negocio, transferirlo a un familiar o simplemente quiera conocer sus opciones, esta sesión se centrará en cómo comenzar a planificar desde ahora. Dirigida por un panel de expertos en planificación de la sucesión, la sesión abordará las preguntas que muchos propietarios de negocios tienen al planificar el futuro.

The Path to Funding: Who Can Help You Along the Way

Tuesday, October 13, 2026 | 1:00 p. m. ET | Zoom

For many growing businesses, accessing capital is not a single step. Before approaching a funder or capital provider, a business may need to strengthen its

financials, clarify how much funding it needs, prepare key documentation, refine its business strategy, or better understand which type of capital is the right fit.

The good news is that business owners do not have to navigate that process alone.

Join Arrey Phillips and Oscar Franco of Founders First Capital Partners for an interactive webinar designed to help business owners understand the path to funding and the organizations, advisors, and resources that can support them at each stage of the journey. Rather than focusing only on where to find funding, this session will explore what businesses may need to do before approaching a funder and how business support organizations, professional service firms, strategic advisors, and other growth partners can help them move closer to accessing the right capital.

Participants will explore the different stages of the funding journey, learn how different partners can support specific business needs, and gain practical guidance on taking the next steps toward connecting with the right funders and capital providers.

Key Takeaways

1. Understand the path to funding — from identifying your capital need to connecting with funders.

2. Assess your funding readiness — identify gaps in your financials, documentation, cash flow, and strategy.

3. Know who can help — understand how advisors, business organizations, and funders can support you along the way.

4. Take practical steps toward the right capital — identify funding options that align with your business needs and growth goals

Understanding Credit, Financial Readiness & Your VA Home Loan Benefit

Thursday, October 29, 2026 | 1:00 p. m. ET | Zoom

Led by Navy Veteran and VA Loan Specialist Carter Short, the workshop will break down the fundamentals of credit, including how credit scores are calculated, how lenders evaluate risk, the impact of credit utilization and payment history, managing debt, improving or rebuilding credit, and common credit mistakes to avoid.

The workshop will then connect these credit fundamentals to homeownership and the VA Home Loan Benefit. Veterans will learn how their credit profile can impact their ability to qualify for a mortgage, interest rates, purchasing power, and overall cost of borrowing.

Key VA home loan topics will also be discussed, including zero down financing, no monthly mortgage insurance, VA funding fee exemptions, reusable entitlement, and how to financially prepare for purchasing a home using the benefit earned through military service.

The goal of the workshop is to give Veterans a stronger understanding of credit and financial management while providing a roadmap for how those fundamentals can help prepare them for future homeownership using their VA Home Loan Benefit.

Past 2026 Webinars

How Inflation Impacts Small Businesses
Wednesday, September 23, 2026 | 1:00 p. m. ET | Zoom

Inflation affects far more than the price of goods—it influences nearly every financial decision a business owner makes. Rising operating costs, labor expenses, shifting consumer behavior, tighter margins, and changes in the cost of capital can all create new challenges for small and growing businesses.

In this webinar, JC will explore how inflation impacts small businesses and what owners should be paying attention to in today’s economic environment. The discussion will cover the effects of rising costs on profitability and cash flow, the challenges of adjusting prices without losing customers, and the importance of understanding margins as economic conditions change.

JC will also share practical perspectives on how business owners can respond strategically—evaluating expenses, protecting margins, improving cash flow visibility, and making more informed decisions around pricing, investment, and growth.

Attendees will leave with a clearer understanding of how inflation can affect the financial health and long-term value of their business, along with practical considerations for navigating an uncertain economic environment.

Capital Activation: Finding the Right Funding, Resources & Growth Partners
Tuesday, September 8, 2026 | 1:00 p. m. ET | Zoom

Led by Arrey Phillips and Le’Jean Thompson of Founders First Capital Partners, this webinar will help business owners close the gap between where their business is today and the funding, resources, and relationships needed to reach their next stage of growth. Participants will learn how to assess their funding readiness, understand what capital providers look for, and identify areas that may need to be strengthened before pursuing financing. They will also explore how to identify and leverage the right growth partners, including trusted advisors, business support organizations, and professional service firms that can help address operational, strategic, and financial growth needs.

The session will also introduce the Philadelphia Capital Activation Experience on September 22, 2026—an opportunity for businesses to put these insights into action by building direct relationships with funders and business growth partners.

Business Planning For Sustainable Growth

Wednesday, July 29, 2025
Tanya Killian, Managing Owner, Synergia by SBC and Charelle Lans, CEO, Vision Strategy Management

This session guides participants through converting a business goal into a structured, actionable plan, and then into a working map they can begin executing immediately.

Killian and Lans cover the building blocks of a working plan: value proposition, target market, competitive analysis, revenue streams, and cash-flow-led financials then shift from what to how: steps, timelines, and measurable milestones.

It closes with a prioritization framework for deciding what to do first when you can’t do everything at once.

Who Should Attend

· Established owners formalizing or rebuilding a business plan

· Emerging entrepreneurs who need a framework before committing capital

· Owners facing a decision point a new product, location, hire, or price change

· Businesses under cash-flow pressure that need to prioritize competing moves

· M/WBE firms pursuing certification or contract opportunities

Key Takeaways

1. A complete business plan framework — the five building blocks (value proposition, target market, competitor analysis, revenue streams, financial projections), how they connect, and where a value proposition is genuinely defensible versus exposed.

2. A cash-flow-first approach to financial projections — how to build a realistic forecast when input costs and demand are constantly moving.

3. A course of action they can execute — 30/60/90-day steps with measurable milestones, a decision filter (impact/effort/reversibility) for prioritizing under limited time and capital, and a review rhythm that keeps the plan alive instead of shelved.

Past 2025 Webinars 

The Antidote To STUPID Business Mistakes
Wednesday, February 19, 2025
Micah Logan, CEO, The Logan Companies

Scaling a business requires more than just hard work, it demands strategy, execution, and leadership. In this webinar, we’ll introduce the SKILL Framework, a proven system designed to help small business owners overcome common growth challenges and build a more structured, scalable, and successful business.

In this session, you’ll learn how to implement Structured Organization for efficiency, expand your Knowledge to stay competitive, become Implementation-Focused to drive results, develop Leadership that inspires, and create a Long-Term Strategic Plan for sustained success.

Key Takeaways:

• How to streamline your operations for better efficiency and growth.
• The most important business skills you need to learn and apply today.
• Why execution is more important than ideas—and how to make it happen.
• The leadership shifts that will increase team performance and engagement.
• How to create a long-term strategic plan that keeps your business future-proof.

Business 101 Series: Finance
Wednesday, April 2, 2025
Manny Cosme, CEO, CFO Services Group

Join us for this refresher webinar on all the basic knowledge that owners need to know about business finance!

The Mind Behind the Mission – Owner Wellness & Mental Health Essentials
Wednesday, June 4, 2025
Jeremy Colon, Co-Founder, Revamp Training

Finding peace in the pressure. Together, we’ll explore what owner burnout looks like, why prioritizing mental health is essential for sustainable leadership and learn practical strategies to integrate wellness into your daily routine.

You’ll leave this session with valuable tools and mindset shifts that will not only support your health but also foster the growth of your business.

Creating Workplace Cultures that Thrive
Wednesday, June 11, 2025
Teresa Cruz Foley, Founder, Brave Space Consulting

Come dive into the incredible financial and employee health benefits of fostering an inclusive workplace culture!

• Gain a comprehensive understanding of the key elements that drive effective workplace equity and inclusion.

• Discover the profound financial and health impacts of prioritizing inclusion and belonging in our workplace.

• Walk away with a variety of low-cost, high-impact tools that you can implement right away to enhance our organizational benefits through effective workplace equity and inclusion!

Products of the Mind: Innovation and Intellectual Property
Wednesday, June 18, 2025
Chris Bennett, Founder & Attorney, Social Impact Entrepreneur

Are you ready to explore the incredible potential of innovation and intellectual property? These assets, enshrined in the original US Constitution, may be the keys to unlocking success for individuals and organizations, especially those in underserved communities!

Key takeaways:

• Gain a deeper awareness of your capabilities
• Inventory your innovative ideas.
• Access no-cost resources that support your journey and discover affordable options tailored to your situation.
• Our proprietary “4 A’s” framework, developed with National Science Foundation research funding, is designed to empower you. Come as you are, and leave feeling ready to take action.

The Power of Partnerships for Scaling and Growth
Wednesday, July 9, 2025
Alina Kuderska, Founder, SP Clothing, LLC.

Join us for this master class on strategic shifts in mindset, cultivating partnerships and the importance of building the community around the business you choose to grow.

Using case studies from single websites to partnerships with marketplaces like Walmart, Macy’s and QVC, Alina will guide you on the importance of developing powerful partnerships.

Foundational Connections to Lasting Networks
Wednesday, July 16, 2025
Delisa Abraham, CEO, Faith & Sparkle World

Do you ever wonder what the best way to get the most out of networking is? What connections are most beneficial for your business?

Discover how strategic networking unlocks long-term growth, potential funding and meaningful partnerships.

Key Take aways:

• Building Trust & Mutual Support
• Strategic Networking for long term growth.
• Leveraging alumni networks for ongoing learning and mentorship

Getting Started with AI
Wednesday, August 6, 2025
Mary Nunaley, Co-founder, Lavender Dragon Team, Inc.

Discover how artificial intelligence can transform your small business operations without requiring technical expertise in our concise 45-minute webinar. Learn the essentials of selecting appropriate AI tools tailored to your specific business needs, master fundamental prompting techniques to get optimal results, and explore practical use cases that deliver immediate value across marketing, customer service, and operations. This session cuts through the complexity to provide you with actionable strategies for implementing AI solutions that save time, reduce costs, and create competitive advantages in today’s digital marketplace

Building The Business Of Your Dreams
Wednesday, August 13, 2025
Jayson Mamaclay, Vice President, Norman Professional Services

Many business owners run their business with day-to-day routines, occasionally making incremental changes based on what’s happening now and reacting in the moment to the day’s most pressing fires. Often this results in businesses being in roughly the same spot next year as they were the year before, instead of seeing meaningful growth in the company. This requires a paradigm shift, similar to the one referenced in Dan Sullivan’s and Dr. Benjamin Hardy’s work that suggest growing a company by a factor of 10 is easier than growing by a factor of 2. During this session Jayson empowers business owners to visualize what they wish their business to become. It is having this future picture in mind that will enable the business owner to operate with a growth mindset and more critically measure up how well their choices today help them actualize that future picture. This webinar walks entrepreneurs through an intuitive framework of 5 E’s of Entrepreneurial Excellence that allows them to build preliminary blueprints of what their business can look like 3 years down the line, allowing them to be true growth architects to build the business of their dreams.

Recession Proofing and Planning for Your Business
Wednesday, August 27, 2025
Colin Bowman, Vice President / Partner, Cultivate Advisors

Recessions don’t have to mean setbacks, they can also create opportunities. The difference? How you prepare.

On August 27, we’re pulling back the curtain on Recession Proofing Your Business, where we’ll share real strategies that have helped businesses not just survive but thrive in past downturns.

How do you protect your business when the economy shifts? What do the strongest companies do differently? How can you come out of uncertainty stronger than before?

Fuel Your Fire Without Burning Out: Mental Wellness for Entrepreneurs
Wednesday, September 10, 2025
B. Adair, Training and Talent Development Specialist, Just B Consulting

This interactive workshop reclaims wellness as a foundational part of running a business not an afterthought. Participants will explore how colonial values like grind culture, toxic independence, and harmful professionalism show up in entrepreneurship and how to unlearn them. Through reflection, discussion, and hands-on activities, we’ll challenge unrealistic expectations and create personalized wellness tools rooted in community, rest, and self-determination. Together, we’ll envision new ways of working that honor our bodies, boundaries, and cultural values.

Key Takeaways:

1. Understand how colonialism and capitalism shape harmful business norms.

2. Identify early signs of burnout and build culturally relevant, anti-oppressive wellness practices.

3. Create a personalized wellness toolkit rooted in rest, boundaries, and community care.

4. Leave with renewed clarity, connection, and permission to redefine success on your terms.

Storyselling Your Elevator Pitch
Wednesday, September 17, 2025
Melissa Tong, Chief StorySeller, DuckPunk Productions, Inc.

Presented by ex-Newscaster turned award-winning StorySeller Mellissa Tong It used to take 7 touches to close a sale. Now that number has gone up to 16.

How can your team find different ways to engage in effective sales conversations to win more customers? The answer is StorySelling. If you’re not familiar with this term, you’re not the only one. I coined this term to illustrate the difference between storytelling and storyselling. Storyselling is to storysell your products/services/ideas through storytelling to inspire action, whether that is to increase market share, build awareness, or drive engagement. We all know that it takes your customers to like and trust you before they buy from you, and there is no faster way to inspire actions than storyselling.

This 60-minute session with Mellissa provides:

• Identifying what sets you apart from your competitors
• Crafting an authentic brand story to build trust with your customers
• Applying StorySelling to your sales strategy to close more sales

Bridging Perspectives: Collaborating Across Differences
Wednesday, September 24, 2025
Kennedy Schultz, Founder, KMS Intercultural Education

No matter how small your business, you likely encounter stakeholders (customers, employees, clients, or vendors) whose experiences and cultural perspectives differ from your own. In this webinar, you’ll learn how developing cultural intelligence in communication will enhance your ability to connect across differences more effectively to achieve your business goals.

Participants will:

1) learn how cultural frameworks impacts communication

2) learn to recognize one’s own communication patterns

3) identify strategies for bridging across differences more effectively.

Inspiration & Empowerment For Small Businesses (Spanish Language Session)
Wednesday, October 1, 2025
Maria Paula Silva Pareded, Writer, Paupartys

Join us for an uplifting webinar focused on Inspiration and Empowerment for small business owners. This session will feature real stories of resilience, practical strategies for growth, and tools to help you lead with confidence. You’ll learn how to overcome common entrepreneurial challenges, build a strong brand rooted in your values, and stay motivated through uncertain times. Key takeaways include mindset techniques, marketing tips, and access to free resources designed to support your business journey. This webinar will leave you energized, informed, and empowered to take bold steps toward your goals.

Presenting our Businesses With Passion and Confidence
Wednesday, October 1, 2025
Giselle Ortega, Marketing and Business Development Manager, Macro Construction

This workshop is an opportunity to recognize how well we know our business. We will focus on evaluating the market, identifying room for innovation and new market opportunities, and creating short and long-term strategies. Expectations: To confidently articulate why our business exists, recognize how well we know our persona, transmit the passion behind our business, learn how we can innovate in this ever-changing economy, and think strategically.

Taxes are a part of doing business. Let’s make them work for you.

In this session, Enrolled Agent and Business Advisor Shaneque Downie will share practical tax and business strategies to help you stay organized, reduce stress, and make smarter financial decisions year-round. Whether you’re just starting out or scaling up, you’ll learn how to stay ahead with simple systems and strategies that support long-term success.

You’ll learn how to:

1. Choose the best entity structure for your tax and business goals

2. Organize your bookkeeping for clarity and compliance

3. Identify deductions that can save your business money

4. Plan for estimated taxes and avoid surprises

5. Use year-round strategy to grow profitably and sustainably

Emprende con Inteligencia Interna: “Cómo Tu Mente Define el Éxito de Tu Negocio
Wednesday, October 29, 2025
Paula Andrea DePass, Master Internacional en Programacion Neurolinguistica, Changes by PT, Inc

¿Sabías que lo que piensas no solo afecta tu estado de ánimo… sino también el éxito de tu negocio?. Lo que realmente marca la diferencia es cómo piensas, cómo decides y cómo te comunicas contigo y con los demás . En este taller descubrirás cómo entrenar tu mente para superar miedos, crear hábitos poderosos, comunicarte con claridad y tomar decisiones inteligentes. Porque antes de construir un negocio exitoso… debes aprender a manejar tu mejor herramienta: tu mente

View more in our Webinar Archive