The second pillar of the ICCC program, Webinars, are virtual learning sessions that complement and deepen what participants learn at the Opening Seminar. ICCC webinars are 30 to 60-minute-long virtual presentations led by experienced practitioners that cover topics that are customized to growth challenges of the cohort.

The webinars can be watched live or from the archive at any point after they’ve been recorded, and so participants can listen to the presentations on their own time from the office or at home.

“This was by far one of the best webinars that I have attended. The content was great and the resources provided can be implemented immediately.”                                                                                   Jamerson Strategic Consulting, 2018 ICCC Memphis Participant

Are you a subject matter expert that would like to share knowledge about business practices you’re passionate about? Fill out the ICCC Webinar Presenter Interest Form here!

VIEW WEBINAR ARCHIVE | En Español | En français

View our Webinar Archive to access sessions from previous years here.


Recorded 2023 Webinars

Como Atraer Clientes y Socios con Presentaciones y Entrevista Webinar
miércoles 25 de enero de 2023 a las 14:00 h
Virginia Garcia Pivik, Fundadora, GP&P, Communications Consulting, LLC

Los asistentes a este webinario aprenderán consejos para verse, sonar y sentirse como un profesional experimentado en medios. Los concurrentes desarrollarán habilidades para maximizar su carisma y presencia al aire para entrevistas o presentaciones en radio, televisión y/o plataformas sociales o medios impresos.

Descubrirán cómo prepararse mejor para una entrevista o presentación, desde cómo desarrollar mensajes detallados hasta puntos de conversación con:

  • Técnicas para permanecer concentrados en los puntos de mensajes más específicos
  • Consejos para responder a preguntas difíciles
  • Preparación antes de una entrevista o presentación: ¿Conozco a mi entrevistador? ¿Investigué a la audiencia? ¿Hago esto por relaciones públicas? Aprenda a conocer su auditorio.


Listening Lab: How to Make Your Team and Customers Feel Heard
Wednesday, May 31, 2023 at 2:00 PM ET
Elizabeth Franz, Founder & Principal Mediator, Humanz Mediate

Listening is often overlooked and misunderstood, despite the skill being the necessary foundation for all human activities, especially starting a business. We will learn how to refine and improve our listening skills. In addition, we’ll learn about the ways we can utilize mediation to turn disputes into win-win solutions and to avoid costly trips to the courthouse with just one simple addition to our contracts. Why litigate when you can mediate? You’ll leave with improved Listening Skills and a paragraph to add to your contracts. Improved skills and contracts in just 1 hour?! Yes, it’s a sweet deal so make sure to join the session!


Recession Readiness
Wednesday, June 14, 2023 at 2:00 PM ET
Juan Carlos Morales, Founder & CEO, of Surfside Capital Advisors (SCA)

During this webinar, our expert panelists will provide valuable insights and practical advice on how small businesses can proactively prepare themselves for an economic downturn.

Key Takeaways:
• Understand the warning signs and indicators of a recession to stay ahead of the curve.
• Learn effective cash flow management techniques to maintain financial stability.
• Explore strategies to diversify revenue streams and reduce reliance on specific markets or industries.
• Discover the power of leveraging technology and AI to streamline operations and increase efficiency.
• Gain insights into cost-saving measures that can be implemented without sacrificing product/service quality.


Building a High Performing Team
Wednesday, June 21, 2023 at 2:00 PM ET
BJ Jhaveri, Founder & Chief Coach, Vinpro Coaching

This webinar will explain to you the enablers of a high performing team and the blockers of team performance. You will learn best practices for building a dream team.

Key Takeaways and Benefits:
• Understand team composition
• Understand how a team functions
• Learn steps to nurture your team
• Explore how to enable team performance


Wellness for Business Owners
Monday, June 26, 2023 at 1:00 PM ET
Dr. Feyi Obamehinti, Founder, Ravir LLC.

The pandemic came unannounced and disrupted the mode of operations for small business owners. Wellness is something that many small business owners did not have as part of their company culture before the pandemic. It’s 2023, and many small business owners are yet to fully recover from the effects of the pandemic on their business operations and their well-being as a person. This webinar will address the need for small business owners to build and maintain wellness practices that will minimize the effect of disruptions and optimize productivity. For example, a consistent practice of daily meditation helps to build and maintain a resilient mental capacity for a small business owner. Lastly, the webinar will address how business owners can manage or lead the overall wellness of their business or organization with fidelity.


What Is Revenue-Based Financing?
Wednesday, August 2, 2023, 1:00 PM ET
Sara Sudbay, Sales Director, and Jessica Roden, Marketing Director, of Forward Financing

Forward Financing, an experienced provider of revenue-based financing and a trusted ICIC partner, will explain what this alternative funding option is and how it’s uniquely designed to accommodate the ups and downs in revenue that are natural in a small business. Participants will come away with a clear understanding of revenue-based financing and why it’s a necessary option to have within the small business financing ecosystem.


The Must-Have Elements of Every Small Business Website
Wednesday, August 9, 2023, 2:00 PM ET
Patrick McFadden, Marketing Consultant and Founder, Indispensable Marketing

Join our upcoming webinar on “The Must-Have Elements of Every Small Business Website” to discover the key ingredients for a successful website. Led by industry expert Patrick McFadden, this webinar provides invaluable insights into the many jobs of a website today. Learn about essential features such as customer attracting messaging, opportunity creating call to actions, and trust-building elements. Gain a deeper understanding of how these elements contribute to enhancing confidence in your brand, products, services and drive phone calls or form submissions. By attending this webinar, small businesses will acquire practical knowledge to create a powerful website that generates leads, increases brand visibility, and ultimately drives business growth. Don’t miss this opportunity to transform your business.


Why Diverse Supplier Certifications are Important for Your Business
Wednesday, August 16, 2023, 3:00 PM ET
Maria Gonzalez, Founder & Principal, M&A Supplier Diversity Consultants (M&A SDC)

Diverse supplier certifications hold significant importance for small business owners for several reasons. Firstly, engaging with diverse suppliers helps foster a more inclusive business environment and promotes social equity. Secondly, certifications allow access to government contracts and corporate procurement programs designed to support diverse businesses. This access can lead to increased revenue and growth for small businesses. Thirdly, working with 2 diverse suppliers brings fresh perspectives, innovative ideas, and unique solutions to business challenges, enhancing competitiveness. Lastly, diverse supplier certifications enhance the reputation and credibility of small businesses, attracting more customers who value diversity and inclusivity in their purchasing decisions.

Key Takeaways:

  • Gain insights into the value and benefits of diverse supplier certifications for your business.
  • Understand how to leverage certifications to enhance competitiveness and access new markets.
  • Discover the steps involved in obtaining and maintaining diverse supplier certifications.

This webinar is designed to empower small businesses by providing them with practical knowledge and actionable steps to harness the power of diverse supplier certifications. Don’t miss this opportunity to unlock new growth opportunities and establish your business as a leader in diversity and inclusion.


Don’t Quit… How your Passion fuels your Perseverance
Wednesday, August 23, 2023 at 2:00 PM ET
Barbara Oldums, President and CEO, Industrial Solutions Company

Whether you are a major business or a startup, you will face challenges. It takes passion, perseverance and more to keep moving forward. One thing you need to know in your heart, quitting is not an option. In this webinar, you will be introduced to three P’s for success and walk through real-life business pitfalls that required grit and grace to continue. You will be encouraged not to quit by maintaining a strong mindset to persevere. Participants will be reminded of key components important to their dream of becoming a successful entrepreneur!


Unlock the Power of Novel and Adaptive Thinking: A Guide for Small Businesses
Wednesday, August 30, 2023 at 2:00 PM ET
Cecilio Mills, President & CEO, of Creative Adaptive Thinking

“Unlock the Power of Novel and Adaptive Thinking: A Guide for Small Businesses” is a dynamic and enlightening webinar that dives deep into the art of creative problem-solving and adaptability in a rapidly evolving business landscape. Participants will grasp the essence of novel and adaptive thinking, learn practical techniques for honing these skills, and explore real-world case studies of innovative problem-solving. This webinar will arm small businesses with the ability to tackle challenges with flexibility, foster an environment of continuous learning, and drive innovation for sustained growth. Ultimately, attendees will leave with a toolkit of strategies to navigate uncertainty and thrive in the future of work. Join us for this transformative session and power up your small business with the potent combination of novel and adaptive thinking.


Simple, Strategic, Sustainable Communications Planning for Small Businesses
Wednesday, September 6, 2023, 2:00 PM ET
Allison Hawk, Founder and Principal, AHC Consulting

Allison Hawk, founder of AHC Consulting and former ICCC participant, joins the webinar series to discuss the essence of effective business communication. Bringing a deep expertise in public relations, marketing, and communications, Allison’s session is a beacon for small business owners eager to elevate their messaging game. She’ll provide actionable strategies for both newcomers and established entrepreneurs, focusing on embracing stakeholders and assessing your current communication pitfalls. Allison’s talk will hone in on enhancing communication strategies, offering straightforward frameworks to guide attendees. By the end, you’ll depart equipped with a clear playbook to amplify your business communications.


Leveraging on Life Insurance as a Wealth Building Strategy
Wednesday, September 13, 2023, 2:00 PM ET
Gloria Towolawi, President and CEO, Get Corp Payroll Account and Tax

Supplemental healthcare benefits help small businesses who cannot afford to provide full healthcare coverage to their employees- maintain a competitive advantage and retain their employees. Participants will also learn the strategies of building wealth using life insurance.

Key Takeaways

  • Small businesses will learn how they can provide supplementary healthcare benefits to all their employees without breaking the bank.
  • Supplementary healthcare benefits a vehicle for employees to get tax credits for full healthcare coverage.
  • Financial portfolios that help you build wealth without penalties.
  • The multivariant benefits of owing a life insurance policy- specifically a IUL


Six Tenets to Grant and Proposal Writing
Tuesday, September 19, 2023, 2:00 PM ET
Shaniqua Rischer, Principal Consultant, Rischer Consulting

This webinar will help you implement a system to write grants and proposals that highlight your uniqueness, speak to your challenges, and activate the hearts of potential funders to compel them to donate or award your proposal. Learn how to stand out from the crowd of nonprofits and small businesses clamoring for funding and contracts.

As a nonprofit or business leader, you often do not have the resources to pay for a grant and proposal writer, but that does not mean you cannot have access to the tools of one! Learn how to write grants and bid proposals to sustain your organization or business. This webinar ended with a 15-min Q&A to get an overview of the system and how you can get more money for your organization or business.


Cómo las pequeñas empresas pueden adaptarse y triunfar en el nuevo futuro
miércoles, 27 de septiembre de 2023, 2:00 p. m. ET
Dr. Francisco Miraval, Fundador, Proyecto Visión 21 y Herlinda Quintana, Autora

Esta presentación se enfoca en prácticas que los propietarios de pequeñas empresas pueden implementar para adaptarse y conectarse ellos mismos y sus compañías de manera exitosa con el nuevo futuro.

La presentación se basa en el concepto de Humanismo Adaptable que se consiste en tres principios claves y de gran valor para los pequeños empresarios: constante adaptabilidad, enfoque humano (clientes como personas) y cocreación comunitaria.

Además, se proveerán ejemplos de los obstáculos más comunes que impiden implementar adecuadamente esos principios, como, por ejemplo, las narrativas limitantes. En ese contexto, se compartirán sugerencias sobre cómo superar esos obstáculos tanto a nivel personal como empresarial. Y también se analizarán brevemente cuestiones éticas y tecnológicas (inteligencia artificial) que deben integrarse en la práctica diaria para mejorar la eficiencia y la competitividad del negocio.

Finalmente, se compartirán casos de la vida real de la aplicación del Humanismo Adaptable a los negocios, subrayando desafíos, estrategias y resultados. Al concluir la presentación, los participantes habrán adquirido una noción básica y accionable del tema y sabrán cómo aplicar lo aprendido a sus propias vidas y negocios.


No Sea Solo un Empresario, Sino un Líder Comunitario
miércoles, 25 de octubre a las 2 p.m. ET.
Virginia Garcia Pivik, fundador, GP&P Communications Consulting

¿Quiere convertirse rápidamente no sólo en un empresario exitoso sino también en un líder comunitario? Únase a nosotros en esta seminario web, “No solo un emprendedor, sino un líder comunitario”, el 25 de octubre a las 2 p.m. ET.

Si alguna vez se ha preguntado cómo puede mejorar su negocio a través del marketing estratégico que puede afectar vidas y mejorar su reputación, este seminario web puede brindarle ideas y prácticas centradas en el cliente para mejorar sus oportunidades comerciales. Escuche a Virginia García Pivik explicar diferentes ejemplos de prácticas de marketing estratégico a través de este seminario web interactivo. ¡Regístrate con el siguiente enlace para reservar tu lugar! No querrás perderte esto. Utilice el siguiente enlace para registrarse.


The 5 Steps to Freedom: How Entrepreneurs Can Build the Business of Their Dreams in Any Economy!
Wednesday, November 15, 2023 at 2:00 PM ET
Dr. Albert P. DuPont (he/him), CEO, TraxMethod.

In today’s dynamic business landscape, entrepreneurs often face unique challenges. “The 5 Steps to Freedom” webinar offers a roadmap for success. Attendees will learn to envision their dream business, create a solid strategy, master marketing and branding, build strong customer relationships, and embrace adaptation and innovation. This interactive webinar provides actionable insights through engaging presentations and exercises. Participants will leave with the confidence and skills to thrive in any economic climate, making their entrepreneurial dreams a reality.


Reshaping Your Business: The Recipe for Successful Pivots
Wednesday, December 6, 2023 at 2pm ET
Asha Wheeldon, Founder, Kula Foods and Co-founder, Chop It Up

A comprehensive guide to navigating change and optimizing your business strategies. This webinar delves into the essential ingredients necessary to drive successful transformations, offering practical insights and actionable steps. Discover how to identify market trends, redefine your value proposition, and leverage emerging opportunities for sustainable growth. Gain valuable perspectives on cultivating resilience, fostering innovation, and embracing adaptability as key components of business evolution. Join us to uncover the essential recipe for steering your business toward lasting success in today’s dynamic market landscape.


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