Small Business Resource Center:
COVID-19 Crisis

As news about the coronavirus (COVID-19) continues to evolve and its impact is widely felt, ICIC is actively supporting our small business community by sharing a wealth of information and external resources as they become available. We will update this page as we become aware of initiatives to mitigate unexpected financial losses.

If you become aware of additional resources, please email them to and we will share them here.

ICIC Resources | Federal Resources (CARES Act) | National Resources | Local Resources

In an effort to help those affected by the winter storms in Texas, see below for several resources and links aimed at providing relief to those in need. We hope these prove to be useful as you navigate these difficult times, and will continue to share resources as they become available.

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ICIC Resources


ICIC hosts a library of webinars designed to aid small business owners. Access them here.

Webinar: The New Rollout of PPP: What You Need to Know

Innovating Through Crisis: Strategies for Small Businesses to Survive and Thrive (Recorded)

Cash Resilience Webinar: 25 Ways to Find, Preserve, and Improve Your Cash to Get to the Other Side

Commercial Leases and Negotiating Rent During COVID-19

Thought Leadership

Not the Great Equalizer: Which Neighborhoods Are Most Economically Vulnerable to the Coronavirus Crisis? This report and its accompanying interactive map show the vulnerability of every U.S. neighborhood to the economic impact of the COVID-19 crisis.

ICIC’s Senior Vice President and Research Director Howard Wial outlines in his CARES Act Policy Brief how those in under-resourced areas will be impacted.

Inner City Alumni Network (ICAN) Community Platform

The ICAN Community Platform is a platform designed for ICIC alumni to connect with each other and access content designed to help your business thrive. Some key features include an alumni directory, resource library, and discussion boards.

If you do not have access to your log-in information, contact the ICAN team at


Op-Ed: Boston Globe: Minority-Owned Businesses are Being Left Behind – Again

Letter to MA congressional delegation about PPP funds for minority-owned businesses

Steve Grossman, CEO of ICIC, on Boston Public Radio

Practice Leadership

ICIC offers several Urban Business Initiatives (UBI) designed to support the growth of business owners in under-resourced communities.

The Goldman Sachs 10,000 Small Businesses program is designed to help small businesses create jobs and economic opportunity by creating a 5-year growth strategy.

The Inner City 100 (IC100) Award recognizes the fastest-growing firms in urban, under-resourced communities in the U.S. each year, with the annual list featured in FORTUNE magazine.

Inner City Capital Connections (ICCC) is a tuition-free leadership training program that helps business owners in under-resourced communities build capacity for sustainable growth and survive the economic impact of the COVID-19 crisis. Business owners interested in participating can apply here.

For a complete list of those who make ICIC’s work possible, visit our Partners Page.

Federal Resources

We have created the Federal Resources page, which hosts information about the programs and initiatives passed under the CARES Act, SBA Loan information, and other federal resources available to small business owners. You can access the page here.

ICIC’s Senior Vice President and Research Director Howard Wial outlines in his CARES Act Policy Brief how those in under-resourced areas will be impacted.

National Resources

Employment Resources

BDO United States – Qualified Disaster Payments to Employees

Centers for Disease Control and Prevention (CDC) Resources for Businesses and Employers, as well as Information on COVID-19

Department of Labor – Families First Coronavirus Response Act: FAQs

Families First Coronavirus Response Act Information

Harvard Business School – “New Rules” for Remote Work

In Good Company by MassMutual – Remote Financial Education Series for Employees

National WorkShare Program Resources Information on WorkShare programs, and links to local state programs.

Restore Your Economy – Assistance for Businesses/Employers

The Wagner Law Group – Retirement Plan Provisions of CARES Act

US Federal Government – COVID-19 Emergency Paid Leave

U.S. Department of Labor – Guidance for Preparing Workplaces for Coronavirus

Food & Hospitality Industry Resources

James Beard Foundation – Food and Beverage Industry Relief Fund and Webinar: Operations During Times of Crises (Specific for Food Businesses)

Kabbage – Online Hub to Purchase Gift Cards for Small Businesses

MainVest Investment Initiative – MainVest is an investment fund supporting brick-and-mortar businesses and offering a $2,000 capital infusion.

Restaurant Workers’ Community Foundation – COVID-19 Emergency Relief Fund

Seated Hotline – Free Finance and Law Hotline for Restaurant Owners

Tax Resources

Ernest & Young (EY) – Tax in the Time of COVID-19

IRS Coronavirus Tax Relief

State Tax Filing Guidance for Coronavirus Pandemic AICPA document outlining all state tax filing guidelines and extensions.

Ernest & Young (EY) Ongoing: – COVID-19 Tax-Related Webcasts and CARES Act: What Entrepreneurs Need to Know (Recorded)

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