Small Business Resource Center: COVID-19 Crisis

As news about the coronavirus (COVID-19) continues to evolve and its impact is widely felt, ICIC is actively supporting our small business community by sharing a wealth of information and external resources as they become available. We will update this page as we become aware of initiatives to mitigate unexpected financial losses.

If you become aware of additional resources, please email them to and we will share them here.

ICIC Resources | Federal Resources (CARES Act) | National Resources | Local Resources

Added June 3, 2020

ICIC Partner

ICIC Resources

Thought Leadership

Not the Great Equalizer: Which Neighborhoods Are Most Economically Vulnerable to the Coronavirus Crisis? This report and its accompanying interactive map show the vulnerability of every U.S. neighborhood to the economic impact of the COVID-19 crisis.

ICIC’s Senior Vice President and Research Director Howard Wial outlines in his CARES Act Policy Brief how those in under-resourced areas will be impacted.

Inner City Alumni Network (ICAN) Community Platform

The ICAN Community Platform is a platform designed for ICIC alumni to connect with each other and access content designed to help your business thrive. Some key features include an alumni directory, resource library, and discussion boards.

If you do not have access to your log-in information, contact the ICAN team at


ICIC hosts a library of webinars designed to aid small business owners. Access them here.

Use Emotional Intelligence to Thrive in Change (Recorded)

Innovating Through Crisis: Strategies for Small Businesses to Survive and Thrive (Recorded)

Cash Resilience Webinar: 25 Ways to Find, Preserve, and Improve Your Cash to Get to the Other Side

Commercial Leases and Negotiating Rent During COVID-19


Op-Ed: Boston Globe: Minority-Owned Businesses are Being Left Behind – Again

Letter to MA congressional delegation about PPP funds for minority-owned businesses

Steve Grossman, CEO of ICIC, on Boston Public Radio

Practice Leadership

ICIC offers several Urban Business Initiatives (UBI) designed to support the growth of business owners in under-resourced communities.

The Goldman Sachs 10,000 Small Businesses program is designed to help small businesses create jobs and economic opportunity by creating a 5-year growth strategy. Businesses interested in participating in the National Cohort can apply here by June 1st.

The Inner City 100 (IC100) Award recognizes the fastest-growing firms in urban, under-resourced communities in the U.S. each year, with the annual list featured in FORTUNE magazine. Businesses interested in being considered for the award can apply here by  Friday, May 29th.

Inner City Capital Connections (ICCC) is a tuition-free leadership training program that helps business owners in under-resourced communities build capacity for sustainable growth and survive the economic impact of the COVID-19 crisis. Business owners interested in participating can apply here.

For a complete list of those who make ICIC’s work possible, visit our Partners Page.

Federal Resources

We have created the Federal Resources page, which hosts information about the programs and initiatives passed under the CARES Act, SBA Loan information, and other federal resources available to small business owners. You can access the page here.

ICIC’s Senior Vice President and Research Director Howard Wial outlines in his CARES Act Policy Brief how those in under-resourced areas will be impacted.

National Resources

Employment Resources

BDO United States – Qualified Disaster Payments to Employees

Centers for Disease Control and Prevention (CDC) Resources for Businesses and Employers, as well as Information on COVID-19

Department of Labor – Families First Coronavirus Response Act: FAQs

Families First Coronavirus Response Act Information

Harvard Business School – “New Rules” for Remote Work

In Good Company by MassMutual – Remote Financial Education Series for Employees

National WorkShare Program Resources Information on WorkShare programs, and links to local state programs.

Restore Your Economy – Assistance for Businesses/Employers

The Wagner Law Group – Retirement Plan Provisions of CARES Act

US Federal Government – COVID-19 Emergency Paid Leave

US Department of Labor – Guidance for Preparing Workplaces for Coronavirus

Food & Hospitality Resources

Inc. – Ways to Support Small Businesses, as well as Supporting Local Businesses by Buying Gift Cards

James Beard Foundation – Food and Beverage Industry Relief Fund

James Beard Foundation – Webinar: Operations During Times of Crises (Specific for Food Businesses)

Kabbage – Online Hub to Purchase Gift Cards for Small Businesses

MainVest Investment Initiative MainVest is an investment fund supporting brick-and-mortar businesses and offering a $2,000 capital infusion.

Restaurant Workers’ Community Foundation – COVID-19 Emergency Relief Fund

Seated Hotline – Free Finance and Law Hotline for Restaurant Owners

USBG National Charity Foundation – Bartender Emergency Assistance Program

Partner Webinars

Próxima: Todos los miércoles a las 8pm ET: Small Business Majority – Recursos Para Pequeñas Empresas en EE.UU Afectadas por COVID-19

Amplify Latinx – EN ESPANOL: Acceso a los Fondos Gubernamentales Bajo La Ley CARES

Salesforce Stories of Resilience (Recorded) – A Conversation with Mark Cuban

Amplify Latinx – Growth Hacks: How to Adapt and Pivot Your Marketing Strategy During COVID-19

Bank of America Ongoing – Driving Impact Webinar Series

Babson College – BabsonDiscover: Webinar Series

Commonwealth and JUST Capital (Recorded) – How to Support Workers on the Frontlines During the Pandemic

EY Ongoing – COVID-19 Tax-Related Webcasts and CARES Act: What Entrepreneurs Need to Know (Recorded)

Google (Recorded) – Working Remotely With G Suite

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